Legend Blue 11s Flontae T-Shirt Dream Graphic

• 5.3 oz, 100% cotton
• Made from light, high quality cotton.
• Runs slightly longer than standard shirts.
• Modern, slightly fitted shape.
• Recommended to wash Inside-Out in cold delicate cycle. Air drying is optimal for maintaining quality.
• Provides a true-to-size fit for both men and women. Women may prefer to size down for a snugger fit.

At Flontae, we aim to provide a transparent and reliable shipping experience. Please review our shipping terms, costs, and delivery timelines below.

1. Order Processing (Handling Time)

• Handling Time: All orders are processed within 7–8 business days (Monday–Friday).
• Order Cut-off Time: 11:59 PM (EST). Orders placed after this time will begin processing the following business day.
• Orders are not processed or shipped on weekends or public holidays.

2. Shipping Rates & Delivery Estimates

We offer flat-rate shipping options to all 50 states in the U.S. (including PO Boxes).

Standard Shipping

• Cost: $6.99 (Free on orders over $65.00)
• Handling Time: 7–8 Business Days (Mon-Fri)
• Transit Time: 3–4 Business Days (Mon-Sat)
• Total Estimated Delivery: 10–12 Business Days

Express Shipping

• Cost: $9.99 (Free on orders over $100.00)
• Handling Time: 7–8 Business Days (Mon-Fri)
• Transit Time: 1–2 Business Days (Mon-Sat)
• Total Estimated Delivery: 8–10 Business Days

3. Free Shipping Thresholds

• FREE Standard Shipping: Available on all orders over $65.00.
• FREE Express Shipping: Available on all orders over $100.00.

4. Tracking & Carriers

Once your order has been handed to the carrier (primarily USPS or UPS), you will receive a confirmation email or text containing your tracking number. Please allow 24–48 hours for the tracking information to update.

5. Shipping Restrictions

• We currently ship to all 50 U.S. States and PO Boxes.
• We do not currently ship to Military APO/FPO addresses or international locations.

6. Contact Information

If you have any questions regarding your shipment, please contact us at:

• Email: help@flontaeclothing.com
• Response Time: Within 24 hours (Monday–Friday).

Washing

1. Pre-treat any stains by gently dabbing with a stain remover or natural solution like diluted vinegar. Never aggressively scrub printed areas.
2. Use a mild, gentle detergent without added bleach or fabric softener. Look for cleaners specially formulated for delicates or sensitive skin.
3. Turn shirts inside out to protect the design from pilling and friction. Turning them inside out prevents damage from contact with other items.
4. Wash in cold water on a gentle or delicate cycle. Warm water can cause fading, and hot water damages prints. Cold water is ideal.

Drying

• Air drying is recommended
• Machine drying: Use the lowest heat setting possible. Dry t-shirts inside out. Remove items after 10 mins and air dry until dry. The less heat exposure for graphics, the better.

Returns & Exchanges
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return or exchange for both defective and non-defective products.

Eligibility
To be eligible for a return, your item must be in the same condition that you received it: unworn or unused, with tags, and in its original packaging.

How to Start a Return
To start a return, contact us at help@flontaeclothing.com. Once your return is accepted, we will send you a free downloadable return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Fees & Costs

• Return Shipping: Free. We provide a pre-paid downloadable label for all returns.
• Restocking Fees: We do not charge any restocking fees ($0.00).

Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
We accept exchanges. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, we will process the exchange or you can make a separate purchase for the new item.
 
Refunds
We will notify you once we’ve received and inspected your return. If approved, you’ll be automatically refunded on your original payment method. The refund processing time is 10 days. Please note that your bank or credit card company may require additional time to post the refund to your account.

Order Cancellations
Orders can be cancelled within the first 24 hours of purchase. Please email us at help@flontaeclothing.com to request a cancellation.